Term of use

Terms & Conditions – Using Our Website

Please carefully read, review and be sure you understand our Terms of Use prior to downloading or using any materials from this website, which is owned by ECOMOBI (THAILAND) CO., LTD. By accessing this site, you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from accessing this site.

 

Disclaimer and Limitation of Liability

The materials on https://th.passio.eco/website are provided “as is”. ECOMOBI (THAILAND) CO., LTD., operating the website https://th.passio.eco/makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, ECOMOBI (THAILAND) CO., LTD., operating the website https://th.passio.eco/ does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

UNDER NO CIRCUMSTANCES SHALL ECOMOBI (THAILAND) CO., LTD., operating the website https://th.passio.eco/BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF ECOMOBI (THAILAND) CO., LTD., operating the website https://th.passio.eco/OR AN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF.

Payment & Delivery

All payments for our orders are securely processed by CHAI THAI CORPORATION CO., LTD our online credit card processing partner. ECOMOBI (THAILAND) CO., LTD. does not handle or have access to your Credit Card information. After your payment has been successfully completed and we received the funds, you will immediately get access to your purchased Digital Products.

Refund & Return Policy

1               Conditions of return/refund request

Buyer agrees that Buyer may request the Seller for return/refund only in the following cases:

a.     The Buyer has completed the payment but (i) did not receive the product as grantee, or (ii) did not receive all of the products in the order.

b.     The product is defective or has a technical problem.

c.     The Seller delivered wrong product to the Buyer.

d.     The Seller agrees for the Buyer to

Buyer may submit a return/refund request along with appropriate evidence to request a return/refund within 07 (seven) days from the time the purchase order is successfully delivered. Within 03 (three) days, the Seller is obligated to respond to Buyer regarding such return/refund request.

ECOMOBI (THAILAND) CO., LTD. is responsible for carefully consider the return/refund requests of Buyer. In the event that the Seller fails to resolve Buyer’s reasonable return/refund request, ECOMOBI (THAILAND) CO., LTD.  reserves the right to make a final decision on such request.

2               Right of the Seller regarding the Refund & Return Policy

When the Seller receives an unsatisfactory return/refund request from Buyer (e.g. change of mind, provide untrue information/evidence, etc.), The Seller may refuse Buyer’s return/refund request and should notify ECOMOBI (THAILAND) CO., LTD.  of that situation. After reviewing the information from the Buyer and the Seller, if it is found that the Seller’s refusal is reasonable, ECOMOBI (THAILAND) CO., LTD.  will notify the Buyer and protect the interest of the Seller.

3               Condition of the Return/Refund of the product

In order to avoid problems arising in connection with the Return/Refund of the product, while make a return/refund request, the Buyers are advised not to copy, backup or propagate the Products.

If Buyer’s return/refund request meets the return/refund condition set forth in Section 1, the Seller shall be responsible for the costs incurred for the return/refund process between two parties (if any).

4               Refund for the Returned Product

a.     ECOMOBI (THAILAND) CO., LTD.  will only refund the Buyer when the Buyer falls under one of the following circumstances: (i) the Seller confirms with the refund, or (ii) the Buyer accepts no refund proposal of the Seller, or (iii) Buyer’s Order is eligible for a return/refund under Section 2 and the Seller agrees to Buyer’s return/refund request, in this case, ECOMOBI (THAILAND) CO., LTD.  determines to refund Buyer when Buyer has returned the product to the Seller.

b.     ECOMOBI (THAILAND) CO., LTD.  will automatically refund the Buyer in the event that the Seller does not respond within the time period stated in Section 2.

c.     According to different situation, the refund will be transferred to the Buyer’s account, credit/debit card registered with ECOMOBI (THAILAND) CO., LTD.

d.     For the cases of immediate refund requested by the Seller, the refund amount will be mutually agreed upon by the Seller and the Buyer but must not be less than 50% of the value of the product for which the return request arises.

5               Communication between the Seller and the Buyer

ECOMOBI (THAILAND) CO., LTD.  encourages the Buyer to actively contact the Seller to negotiate and resolve with each other through the communication channels provided on the website when there are any problems arising from the transaction between the Buyer and the Seller.

6               Dispute between the Buyer and the Seller

In the event that the Buyer and the Seller have a dispute about the return/refund request and cannot agree on their own to resolve the arising dispute, ECOMOBI (THAILAND) CO., LTD. will handle the dispute in accordance with the Dispute and Complaint Resolution Process posted on website.

Warranty

The website https://th.passio.eco/ is an intermediary website connecting the Seller and Buyers, so ECOMOBI (THAILAND) CO., LTD.  does not have warranty and maintenance policy for products and services.

Depending on its policy of providing products and services, each Seller will have (or not) different warranty and maintenance policy. ECOMOBI (THAILAND) CO., LTD.  encourages Buyers to learn about the policy of Seller (if any) before conducting a transaction.

Company & Physical Address

ECOMOBI (THAILAND) CO., LTD., operating the website https://th.passio.eco/, is owned and operated by ECOMOBI (THAILAND) CO., LTD., ECOMOBI (THAILAND) CO., LTD. which can be reached by telephone at +6564291042 or by email at parnerts@ecomobi.com

Changes to this Terms of Service

ECOMOBI (THAILAND) CO., LTD., operating the website https://th.passio.eco/reserves the rights to update this Terms of Service at any time. We encourage Users to frequently check this page for any changes to stay informed. You acknowledge and agree that it is your responsibility to review this Terms of Service periodically and become aware of modifications.